FAQ
Q , Why didn't I receive an order confirmation email?
A, If you did not receive your order confirmation email, please check your spam folder. Please email the customer service team with your transaction ID.
Q , Can I cancel my order?
A , If your order has not shipped, you can cancel it under "My Orders ". Or you can also contact us for assistance.
*Please note that we cannot cancel orders that have already been shipped.
Q ,How to check order status？
A , Your current order status is displayed on the My Order and Tracking page.
Q , Can I change the delivery address after payment?
A , Please contact us to change your address before your item ships.
Q , How do I get my bill?
A , Please Contact us with your order number and billing address.
A, If you did not receive your order confirmation email, please check your spam folder. Please email the customer service team with your transaction ID.
Q , Can I cancel my order?
A , If your order has not shipped, you can cancel it under "My Orders ". Or you can also contact us for assistance.
*Please note that we cannot cancel orders that have already been shipped.
Q ,How to check order status？
A , Your current order status is displayed on the My Order and Tracking page.
Q , Can I change the delivery address after payment?
A , Please contact us to change your address before your item ships.
Q , How do I get my bill?
A , Please Contact us with your order number and billing address.
